Privacy policy

LUCAS G undertakes to ensure that the collection and processing of your data from the website complies with the General Data Protection Regulation (RGPD) and the French Data Protection Act.

Use of personal data collected

Data collected


In accordance with the law, Lucas G may process customer data for the following purposes
– Customer relationship management
– Communication
– Customer service
– Promotions and marketing actions
– Management of the users of the website
– Operation and improvement of the Lucas G website
– Quality control and development of products and services
– Production of statistics
– Compliance with legal and regulatory requirements and LUCAS G’s internal regulations, including the application and exploitation of legal rights and claims, the defence against legal claims, litigation, complaints, the fight against abusive behaviour, investigations and legal proceedings and the response to requests for information from public authorities;
– And other purposes, to the extent that a legal obligation requires processing that was obvious from the circumstances or indicated at the time of collection.

Recipient of the data

In accordance with applicable data protection laws, Lucas G may disclose customer and site visitor data to
– Service providers
– Resellers and business partners
– Local, national and foreign authorities
– The media
– Insurance companies
– Lucas G Group companies

Duration of data retention

Lucas G keeps contracts relating to customer data and site visitor data for the duration of the contractual relationship or as long as it is of interest to Lucas G Group or as long as it is obliged to do so. Exceptions to the legal obligations may be made in the case of anonymisation or pseudonymisation of the data.

Users’ rights

Users may at any time request the inspection, modification and deletion of their data. Requests in this regard must be submitted to the contact person ( together with a copy of a signed identity document.


Statistics and audience measurement

This information page is intended to inform the user of the operation of the cookies deposited when browsing the sites, whatever the equipment (computer, tablet or mobile). LUCAS G uses cookies in order to compile statistics on visits, to record the data communicated and to improve the user’s browsing experience.

What is a cookie?

The term „Cookie(s)” refers to all traces (pixel tags, bugs, web storage, etc.) deposited and/or read, for example, when consulting a website or an advertisement.

It is therefore information deposited on the hard disk of the user’s equipment by the server of the site or application visited.

It contains several pieces of data:

  • the name of the server that deposited it ;
  • an identifier in the form of a unique number;
  • possibly an expiry date for cookies…

This information is sometimes stored on the equipment in a simple text file which a server accesses to read and record information.

Several types of Cookies are present on the Sites. These are Cookies with the following purposes:

Cookies necessary for the operation of the sites:

These Cookies are necessary for the proper functioning of the Sites and for navigation on the Sites. They allow the User to access the main features of the Sites.

Cookies used in the context of audience measurement:

These Cookies are intended to establish the volume of traffic and statistics on the Sites, the various sections and the use of the services offered on each of them.
These cookies enable LUCAS G to improve the functioning and ergonomics of the Sites.

Cookie management

Users have the possibility to accept or refuse cookies on the site or to refuse them once and for all by setting their browser parameters.
If the User chooses to refuse all cookies, navigation to certain pages of the site will be reduced.
Depending on the browser used by the Users, the methods for deleting cookies are as follows:

On Internet Explorer

Click on the Tools button, then on Internet Options.
On the General tab, under Browsing History, click on Settings.
Click on the Show Files button.
Select the cookies you wish to refuse and click on delete.

On Firefox

Click on the browser’s Tools icon, select the Options menu
In the window that appears, choose „Privacy” and click on „Show Cookies
Select the cookies you wish to refuse and click on delete.

On Safari

Click on the Edit icon, select the Preferences menu.
Click on Security and then on Show Cookies.
Select the cookies you wish to reject and click on delete.

On Google Chrome

Click on the Tools icon, select the Options menu, then click the Advanced Options tab and access the Privacy section. Click on the „Show Cookies” button.
Select the cookies you wish to refuse and then click on delete.

For any information or to exercise your rights regarding the processing of personal data, you can contact our Data Protection Officer (DPO) by mail (with a copy of your identity card if you wish to exercise your rights) at the following address

Lifetime of cookies

Cookies are deposited on the User’s terminal for a maximum period of 13 months from the date of the User’s consent.
After this period, consent will be sought again.


Any questions concerning the LUCAS G Privacy Policy may be sent by e-mail or by post to